Frequently Asked Questions
Who can access Alpha EMR?
Authorized staff with assigned roles and valid credentials.
How do I reset my password?
Use the “Forgot password” link on the login page or contact support.
Which browsers are supported?
Latest Firefox, Chrome, Edge; Safari recent versions.
Can I export patient data?
Exports are role-gated and audited; request via your admin.
How is data secured?
Transport encryption (TLS), role-based access, audit logs, and least-privilege principles.
Didn’t find your answer?
Email [email protected] with your question and context (module, MRN if applicable, urgency).